From time to time, users might experience Ellty becoming slow, stalling, or even freezing. This can be frustrating, especially when working on important designs.

Here's a guide on how to address these challenges:

Check Your Internet Connection

A stable internet connection is crucial for Ellty to function smoothly. Ensure you have a reliable connection, and try accessing other sites or reloading Ellty to test its stability.

Update Your Browser

Older browser versions might not support all of Ellty's features, leading to performance issues:

Ensure you are using a supported browser.
Update your browser to the latest version if it isn't already.

Clear Cache and Cookies

Stored cache and cookies can sometimes interfere with Ellty's performance:

Clear your browser's cache and cookies.
Restart the browser and access Ellty again.

Disable Browser Extensions

Some browser extensions can conflict with Ellty:

Disable extensions, especially ad blockers or privacy tools.
Reload Ellty to see if performance improves.

Use a Different Browser or Device

Switching to another browser or device can help identify if the issue is localized:

Try accessing Ellty on a different browser.
If possible, switch to another device and check Ellty's performance there.

Reduce Design Complexity

Very intricate designs with numerous elements can affect performance:

Consider breaking your design into smaller parts or reducing the number of elements.
Save your work regularly to avoid potential data loss.

Check Device Performance

If your device has multiple applications open or is running low on memory, it could impact Ellty's performance:

Close unnecessary applications.
Consider restarting your device.

We understand the importance of a seamless design experience and sincerely apologize for any inconvenience caused. We appreciate your patience and commitment to Ellty as we work to ensure optimal performance at all times.