Understanding your financial statements is crucial, and unexpected charges can sometimes be a cause for concern. If you've identified a charge from Ellty on your statement, we're here to clarify the potential reasons:
Ellty Pro Subscription
The primary reason users encounter a charge from Ellty is due to the Ellty Pro subscription. Subscribing to Ellty Pro means you're opting for a more enriched design experience with advanced features and tools. This subscription, whether you've chosen the monthly or annual option, is set to renew automatically to ensure continuous, uninterrupted access to our premium offerings.
Multiple Accounts
With the myriad of digital platforms available today, it's not uncommon to manage multiple accounts, perhaps tied to different email addresses. It's possible that you've inadvertently created more than one Ellty account, each with its distinct preferences and potential subscriptions. Ensure that the charge isn't associated with a secondary Ellty account you might have established.
Managing and Cancelling Your Subscription
Being in command of your subscription settings is paramount. You can always review, modify, or even cancel your subscription if needed:
Go to Account Settings within Ellty.
From there, delve into the Subscription tab, where you'll find all relevant details and options regarding your current plan.