If you've discovered that you've accidentally subscribed to Ellty Pro using an unintended account, it's essential to understand the implications and the available next steps.

Once a subscription is made, it's directly tied to the account it was purchased on. Due to Ellty's security and policy structure, subscriptions are non-transferable between accounts.

While it might be inconvenient, if you've paid for a subscription on the wrong account, you'll need to use that specific account to access the Ellty Pro features for the duration of the subscription. Ensure you have the necessary login details for this account and consider bookmarking it for easy access.

Even if it wasn't your initial intention to use the account you subscribed to, you can still take full advantage of all Ellty Pro features available to you:

For any future subscriptions or renewals, double-check that you are logged into the desired account to prevent similar mistakes. Regularly reviewing the email addresses associated with your online accounts can also be beneficial.

We understand that such situations can be frustrating, but we're here to offer clarity and guidance. If you have further questions or need assistance with other aspects of your Ellty experience, our support team is always available to help.